Privacy Policy

TrustLive – Privacy Policy

TrustLive Privacy Policy

Last Updated: August 16, 2025 App: TrustLive Developer: GTIT

Thank you for choosing TrustLive, developed by GTIT ("we," "us," or "our"). We are committed to protecting your privacy and being transparent about how we handle your personal information. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of your information when you use our TrustLive application ("App" or "Service").

By accessing or using our App, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our App.

About Us

  • App Name: TrustLive
  • Developer: GTIT
  • Website: gtit.dev

1. Information We Collect

We collect information to provide better services to all our users. The types of information we gather depend on how you use our App and the services you utilize.

  1. a) Information You Provide Directly
    • Account Registration: When you create a TrustLive account, we collect information such as your name, username, password, email address, phone number, date of birth, and gender.
    • Profile Information: You can add a profile picture, a bio, and other personal details to your profile, which we collect.
    • User-Generated Content (UGC): We collect the content you create and share on the App, such as when you go live, participate in audio or video rooms, post comments, send messages, or upload photos. We also collect associated metadata (like the time and date).
    • Communications Data: When you contact our support team, we store the messages you send and your contact details.
    • Transaction Information: When you purchase coins or other virtual items (like gifts, entry effects, frames) within the App, we do not collect your payment information (e.g., credit card details). However, we do collect the transaction history. The payment process is handled by third-party payment gateways (such as Google Play or the Apple App Store).
  2. b) Information We Collect Automatically
    • Usage Data: We collect information about how you use the App, such as the streams you watch, the users you follow, the types of gifts you send, and the duration of your sessions.
    • Device and Technical Information: We collect information about your device, including your IP address, device model, operating system, unique device identifiers, and network information.
    • Location Information: With your permission, we may collect your precise location data from your device's GPS. Otherwise, we may infer your approximate location from your IP address.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Service Provision: To operate, maintain, and enhance the features and functionality of the App.
  • Personalization: To recommend content and profiles that may be of interest to you.
  • Transaction Processing: To complete your purchases of coins and other virtual items.
  • Communication: To send you updates, security alerts, and other important notices.
  • Safety and Security: To detect and prevent activities that violate our community guidelines, combat fraud, and ensure the safety of our users.
  • Legal Compliance: To comply with applicable laws and regulations.
  • Analytics: To understand how our services are used and improve user experience.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

  • Public Information: Your profile name, picture, and the public content you create (like live streams and comments) are visible to other users of the App.
  • Service Providers: We may share information with trusted third-party companies that perform services on our behalf, such as hosting, data analytics, payment processing, and customer service.
  • Legal Requirements: We may disclose your information if required by law, court order, or a governmental request.
  • Business Transfers: If GTIT is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
  • Protection of Rights: We may disclose information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information, including:

  • Encryption of data in transit using SSL/TLS protocols
  • Secure storage practices with access controls
  • Regular security assessments and monitoring
  • Employee training on data protection

However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are determined by:

  • The nature of the data and why we collected it
  • Legal or regulatory requirements
  • Operational needs

When we no longer need to process your personal information, we will delete it from our systems or anonymize it so that it can no longer be associated with you.

6. Your Rights & Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • Access and Correction: You can review and edit your profile information at any time through the App's settings.
  • Deletion: You can request to delete your account by contacting us at support@gtit.dev.
  • Opt-Out: You can opt out of certain data collection and processing activities through your device settings.
  • Data Portability: You may request a copy of your personal data in a structured, commonly used format.
  • Permission Controls: You can control permissions for the camera, microphone, and location through your device's settings.

To exercise any of these rights, please contact us using the information in the "Contact Us" section below.

7. Children's Privacy

The TrustLive app is not intended for users under the age of 18. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately at support@gtit.dev.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Post the updated policy in the App
  • Provide additional notice if the changes are significant (such as through an in-App notification)

Your continued use of the App after the new policy becomes effective will be considered an acceptance of the revised terms. We encourage you to periodically review this page for the latest information on our privacy practices.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please don't hesitate to contact us:

We will respond to your inquiry within a reasonable timeframe in accordance with applicable laws.

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